Privacy Policy

Last Updated: May 28, 2025

At Fazaa Benefits, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fazaa Benefits Card service and visit our website at faazaebenefit.shop ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Information

When you apply for a Fazaa Benefits Card or register on our website, we may collect the following personal information:

Full name
Contact information (email address, phone number, mailing address)
Date of birth
Payment information
Identification documents (as required for verification)

1.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

IP address
Device type and operating system
Browser type and version
Pages visited and time spent on the Service
Referring website or application
Transaction history and card usage patterns

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our Service
To process and manage your membership application and account
To process payments and transactions
To provide customer support and respond to inquiries
To personalize your experience and deliver content and offers relevant to your interests
To track and analyze usage patterns and preferences
To detect, prevent, and address technical issues or fraudulent activities
To comply with legal obligations

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Partner Establishments

We may share limited information with our partner establishments to facilitate the provision of benefits and offers. This information is shared on a need-to-know basis and is subject to confidentiality agreements.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.5 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to object to processing of your personal information
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United Arab Emirates.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fazaa Benefits
Sheikh Zayed Road, Downtown Dubai
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 123 4567